Contact Us

Whether you have a question about one of our casino reviews, want to flag something we may have missed, or simply need help finding the right information on this site, we want to hear from you. The team behind Online Casino List reads every message and aims to respond as promptly as possible.

What We Can Help With

Our focus is on helping US players make informed decisions about online casinos — from comparing welcome bonuses and understanding wagering requirements to knowing which sites hold valid licences and which banking methods to expect. If any of the following apply, getting in touch is the right move:

• You have a question about a specific casino listed on this site and need clarification on its offer, terms or eligibility requirements
• You believe information on a page is inaccurate, outdated or incomplete
• You want to flag a casino-related issue that affects US players and that we have not yet covered
• You need guidance on finding responsible gambling resources available in your state
• You have a general question about how online casino bonuses work, payment methods or player eligibility rules
• You want to know more about how we research and rate the casinos on this site

A Few Things We Cannot Do

It is worth being clear about the limits of what we offer. Online Casino List is an independent comparison and review site — we are not a casino operator, a regulator or a legal adviser. That means:

• We cannot process deposits, withdrawals or account changes on behalf of any casino
• We cannot intervene in disputes between players and operators, though we can point you toward the right channels
• We cannot provide legal advice about gambling in your specific state
• We cannot guarantee any outcome from playing at a casino we review — games of chance carry a built-in house edge and results are never predictable

If you are in a dispute with a casino, the first step is always the operator's own customer support. If that does not resolve the issue, the relevant state gaming regulator is the appropriate body to contact.

Responsible Gambling — Urgent Help

If gambling has stopped being enjoyable, or if it is affecting your finances, relationships or wellbeing, please reach out to a support service rather than waiting to contact us. Help is available right now:

• National Problem Gambling Helpline: 1-800-522-4700 — available 24/7, free and confidential
• Crisis Text Line: Text HOME to 741741
• Gamblers Anonymous: ga.org — peer support meetings across the US
• National Council on Problem Gambling: ncpgambling.org — resources, treatment finder and self-assessment tools

You can also read more about setting limits, self-exclusion programmes and state-level support options on our responsible gambling page.

Editorial and Accuracy Questions

Every review and ranking on Online Casino List is based on independent research. We verify licensing status, review bonus terms in full, and assess payment options and eligibility rules for US players. If you believe a rating, offer detail or factual claim on this site needs updating, please let us know — we take accuracy seriously and will investigate promptly.

It is also worth noting that Online Casino List earns revenue through affiliate partnerships. If you visit a casino through one of our links and register an account, we may receive a commission. This arrangement does not influence our editorial ratings — operators cannot pay for a higher score, and every write-up includes genuine limitations alongside the strengths. You can read more about who we are and how we operate on our about us page.

How to Reach Us

Use the contact form on this page to send your message directly to the Online Casino List editorial team. Please include as much context as you can — which casino you are asking about, what information you need, and any relevant details — so we can give you a useful response rather than a generic one.

We aim to respond to all messages within two business days. Messages sent during weekends or public holidays may take a little longer. We do not share your contact details with third parties, and we will only use the information you provide to respond to your enquiry.

Before You Write — Quick Answers

These are the questions we receive most often. If yours is here, you may not need to wait for a reply: